Windows 10 May 2019 has stopped updating Surface Book 2 for GPU issues

April 3, 2022 0 Comments

The problem is apparently affecting a small subset of the Surface Book 2 laptop that comes with the disconnected Nvidia GPU.

According to ZDNet, the Windows 10 May 2019 update for the Surface Book 2 laptop has been blocked by Microsoft due to a GPU issue. The report states that after the update, the Nvidia GPU, separate from the laptop’s device manager, disappeared. It relies on onboard graphics for apps and games that lead to GPU issues.

The problem is apparently affecting a smaller subset of the Surface Book 2 laptop that comes with a separate Nvidia GPU. The irony is that the update is causing problems with Microsoft’s own hardware. The update is now on hold and will not be issued until a fix has been made.

The May 2019 update has been quite problematic. Microsoft previously had to hold the update on hold because USB storage drives or devices connected to an SD card stopped working due to “inappropriate drive resignation during installation”. In that case the fix was a little easier. All you had to do while installing the update was to drag the external storage from the device.

Since the launch of the OS in 2015, Microsoft has been working on problematic updates. The company has moved away from making every update mandatory without the option of intervening to give a choice of when and what to update. The company is also stuck with a bi-annual feature update, when most of the new features are pushed to Windows 10.

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